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Messages
Write to Roxanne here. We answer on this page and email you when we do, usually within the hour.
Bookmark this page, or use the link in your email, to come back to this conversation.
Guest reviews
★★★★★
This is my second time here. I will come back again when I return to Hanoi. This place is excellent and the host Roxanne is extremely helpful and responsive.Andrew · July 2026 · Review on Airbnb
★★★★★
I was really satisfied with the accommodation on the 3rd floor, so I also tried the 2nd floor. In comparison, the third floor is cozy and well maintained, so it feels cleaner. Also, the chassis is new, so it's quieter and the sun comes in well.
The second floor was a little more comfortable with the beds, and it was nice to be able to sleep separately from the group because there were two of them. Also, it's less tiring than the third floor because I often go back and forth. Also, the interior feels more spacious because the structure is different.
It's a place with other charms, so you can stay in the type you want.😊
Basically, it was the same host's accommodation, so there was no inconvenience. This time, he was very kind, so I also booked the first floor👍🏻지은 · January 2026 · Review on Airbnb
★★★★★
Beautiful, unique space. Thoughtful finishing touches, Roxanne was kind and helpful. Really enjoyed our stay!Jasmine · April 2026 · Review on Airbnb
★★★★★
This place felt like heaven for my few days in Hanoi. The best was enormous and totally comfortable!
The area was great as well!Laetitia · New York, New York · February 2026 · Review on Airbnb
★★★★★
This was easily one of the best Airbnb experiences I’ve had; the place was exactly as described, incredibly clean, and felt like a true home away from home. Roxanne was an incredible host, super responsive, helpful with local tips, and went above and beyond to make sure we were comfortable.
You couldn't ask for a better location! We were within walking distance to the shops, yet the house itself was surprisingly quiet and peaceful.Annisa · December 2025 · Review on Airbnb
★★★★★
Had an excellent stay! The place is super convenient, perfect if you love shopping. The host was incredibly helpful and always just a message away, making sure we were well taken care of throughout our stay. Highly recommend!Shaina · March 2026 · Review on Airbnb
★★★★★
It was a great stay. Just as described in images. Moreover the luggage storage facility was a big plus point for us and the host was really helpful and understanding. Loved our stay ans the host.. ❤️Tanu · February 2026 · Review on Airbnb
★★★★★
The accommodation was 100% as shown in the photos and met our expectations. Roxanne is a wonderful host; she responded to any questions very quickly and was very helpful with everything. She offered to arrange an airport transfer and also allowed me to leave my belongings in the luggage storage room after checking out. A wonderful flat where it was a pleasure to stay and get to know Chano. By the way, the area is excellent – there are great high-street shops on this street, and the centre is within walking distance. I am extremely grateful for this experience – my heartfelt recommendation!Sasha · Kyiv, Ukraine · March 2026 · Review on Airbnb
★★★★★
It was a pleasant trip. The host was very welcoming, and the room was very clean and tidy. We'll still choose this place the next time we come to Hanoi.乐 · October 2026 · Review on Airbnb
9.0/10
Stanza pulita e comoda , in una posizione strategica!A clean, comfortable room in a perfect location!
Alessandro · Italy · October 2026 · Review on Booking.com
★★★★
Mọi thứ phòng ốc đều rất tuyệt vời, phòng được decor rất chỉn chu và tỉ mỉ. Riêng 1 điểm là chiếc giường ngủ bị lúng quá sâu 🥺Everything about the room was wonderful, and it was decorated with real care and attention to detail. The one thing: the bed sank in far too deep 🥺
Trân · September 2026 · Review on Airbnb
★★★★★
Chỗ ở thoải mái, sạch sẽ
Chủ nhà nhiệt tình
Vị trí địa lý thuận lợi, thoáng đãngComfortable, clean place Warm, helpful host Convenient, airy location
Phương · September 2026 · Review on Airbnb
★★★★★
Perfect quiet, French style hideout in the midst of Ha Noi. Close to every attractions and restaurants. Roxanne is a super helpful and responsive host when I told her that the iron is faulty and got a replacement in less than 30 minutes. Thanks Roxanne!Mehmed · August 2026 · Review on Airbnb
★★★★★
Neat and cleanRyan · August 2026 · Review on Airbnb
★★★★★
Very goodChung Yin · August 2026 · Review on Airbnb
★★★★★
Good stay, even though we stayed only for one night, it was worth it.Kadinai Elvin · July 2026 · Review on Airbnb
9.0/10
Batriu House was a good stay overall and great value for money compared with other options nearby. The location was especially good, close to restaurants and shops, and it felt very local compared with the city center. The host was very communicative and spoke excellent English, which made everything easy. Nothing particularly exciting, but comfortable, convenient, and good value.Alexander · Netherlands · July 2026 · Review on Booking.com
★★★★★
I stayed here for a couple of days with my friends I cannot recommend this place enough. The location is very accessible from the main road and easy to navigate. There were plenty of shops, restaurants, coffee shops and other places you'd want to have within a walking distance. Facilities provided are top-notch. Room is super clean with amenities provided, and we also had washing machine and dryer without an extra fee. On top of it all, the host is super friendly and always willing to help us at any time. Very recommended place.Athallah · Indonesia · June 2026 · Review on Agoda
★★★★★
베트남에 다섯번 갔는데 이용했던 에어비앤비들 중에 가장 좋았습니다. 많은 에어비앤비들이 엘레베이터가 없기때문에 그점 감안하고 말합니다.I've been to Vietnam five times, and of all the Airbnbs I've stayed in this was the best. Many Airbnbs don't have a lift, so I say this with that in mind.
Won · June 2026 · Review on Airbnb
★★★★★
Great placeVu · June 2026 · Review on Airbnb
★★★★★
This is an excellent place to stay. Roxanne responded very fast when I wanted some extra towels. I had an issue with the water pressure and she had responded fast and it was fixed in an hour. This is an excellent place to stay, with an excellent and helpful host. I will be back.Andrew · May 2026 · Review on Airbnb
★★★★★
Best host... super responsibeMahajan · May 2026 · Review on Airbnb
★★★★★
The accommodation is close to everything, ideal in the center of Hanoi 👍Dai · May 2026 · Review on Airbnb
10/10
Phòng đẹp, vị trí oke. Hợp nhóm gia đình với bạn bè. Chủ nhà gợi ý mấy chỗ ăn chơi peak vLovely room, good location. Great for a group of family and friends. The host recommended some top places to eat and go out.
Công · Vietnam · May 2026 · Review on Booking.com
10/10
Phòng xinh hơn ảnh luôn. Chủ nhà nhiệt tình, rep tin nhắn cực nhanh. Trên phố nên đi đâu cũng tiện lắm. Bọn mình ở nhóm mấy đứa nên ở phòng như vậy quá oke.The room is even prettier than the photos. The host is warm and replies to messages really fast. It's right on the street, so getting anywhere is easy. We were a small group, so a room like this was perfect.
Thảo · United Kingdom · May 2026 · Review on Booking.com
10/10
Phòng đẹp y hình, ngập ánh sáng. Vị trí ngay trung tâm, bước chân ra cửa là bạt ngàn hàng quán. Chủ nhà siêu nhiệt tình, tư vấn chỗ chơi rất có tâm. Ai muốn trải nghiệm phố cổ Hà Nội đúng nghĩa thì nên ghé Le Batriu thử luôn. 10/10The room is just like the photos and full of light. Right in the centre: step out of the door and there are places to eat everywhere. The host is incredibly warm and gives really thoughtful tips on where to go. If you want to experience Hanoi's old quarter properly, give Le Batriu a try. 10/10
Tonynguyen249 · Vietnam · May 2026 · Review on Booking.com
★★★★★
Roxanne is an excellent host who promptly resolved any issues we had and helped us when we needed to store our luggage. The location of the property is great, and it's safer as the main door is locked at night.微微 · April 2026 · Review on Airbnb
★★★★★
Roxanne was a great host, helped me in many things apart from the stay she provided.
felt the ease of being a first timer to Vietnam.
lots more to tell, but in short you just have to go with her property if you are looking to stay in old quarters, Ha noi, vietnam.Cibi Mareesh · April 2026 · Review on Airbnb
★★★★★
We had an absolutely wonderful stay! The host was incredibly thoughtful, even leaving some snacks which was such a lovely touch after our journey.
Beyond the beautiful space, she was extremely helpful in coordinating our trip, especially with booking the car to Ninh Binh, which made our travel so much smoother and stress-free. Her communication was quick and she truly went above and beyond to make sure we were comfortable. Highly recommend staying here if you want a host who genuinely cares about your experience!Nguyễn Đức · April 2026 · Review on Airbnb
★★★★★
Roxanne rất hiếu khách , đó là một chỗ ở đẹp và sạch sẽ . Đề xuấtRoxanne is very welcoming; it's a beautiful, clean place to stay. Recommended.
Trâm · Hanoi, Vietnam · April 2026 · Review on Airbnb
★★★★★
Top verblijf, alles was goed geregeld en een goede plek.A great stay, everything was well arranged and a good place.
Patryk · April 2026 · Review on Airbnb
★★★★★
The apartment was exactly as pictured...cozy, clean, and well-organized. Roxanne is a great communicator and quick to respond to any question.Fendy · Ottawa, Canada · April 2026 · Review on Airbnb
★★★★★
Phòng xinh xắn, chủ home phản hồi nhanh chóng nhiệt tìnhLovely room; the host replied quickly and warmly.
Mỹ Hạnh · April 2026 · Review on Airbnb
★★★★★
Roxanne was helpful and responsive host. The place is beautiful and spacious just as what’s in the photo. Close to everything.Mary Grace · March 2026 · Review on Airbnb
★★★★★
This place so beautiful “, safe ,Joby · March 2026 · Review on Airbnb
★★★★★
This was one of the best Airbnb experiences we’ve ever had. The host was extremely welcoming, helpful, and very thoughtful throughout our stay. The room was beautiful, very clean, and had everything we needed. The location is also fantastic and very convenient. We truly felt at home here and would definitely stay again if we come back.Nguyễn Đức · March 2026 · Review on Airbnb
★★★★★
A 20-minute breezy walking distance from the heart of Old Quarter, and I love the neighbourhood, particularly those coffee shops at the corner, love the city coffee. It is such a nice experience, however, the water pressure may not be stable all the time, if you want a nice hot bath after a long day, you need to know about this, other than that, everything is fine.Brielle · March 2026 · Review on Airbnb
★★★★★
Alles tip top, immer gerne wieder!!! Danke Roxanne, Du bist eine wunderbare Gastgeberin!!!Everything was spot on, we'd gladly come again!!! Thank you Roxanne, you are a wonderful host!!!
Matthias · March 2026 · Review on Airbnb
★★★★★
Amazing place and host!Christopher · New York, New York · March 2026 · Review on Airbnb
★★★★
Området är väldigt fint, små, trevliga restauranger, känns genuint. Boendet är enkelt och funktionellt. Roxanne en trevlig och förekommande värdinna.The area is very nice, with small, nice restaurants, and feels genuine. The accommodation is simple and functional. Roxanne is a nice and obliging host.
Louise · March 2026 · Review on Airbnb
★★★★★
Nice and cozy place with responsive host. It looks definitely like the photos the host provided. Just i think that maybe a thing you need to consider is they don’t have lift so it’s a bit tired to climb to the 3rd floor. But on the other side, i think it’s a chance to do exercises haha
Worth every penny! Highly recommendHiền · February 2026 · Review on Airbnb
★★★★★
Even though my stay was short, I really loved this place. The apartment felt cozy, clean, and welcoming, with lots of thoughtful details. The location is extremely central, making it easy to get around. Check-in and check-out were also easy and flexible, and communication with the host was smooth throughout. The host was very friendly, responsive, and supportive. I would happily stay here again.Tu-Anh · February 2026 · Review on Airbnb
★★★★★
房间比我们想象中的还要好，在马路边停车推着行李就能到达房间，没有台阶，不需要担心抬行李箱，非常方便找到，很宁静的环境，我们入住很愉快。The room was even better than we imagined. You can park by the road and wheel your luggage straight to the room — no steps, so no worrying about lifting suitcases. Very easy to find and very quiet; we had a lovely stay.
珍芳 · February 2026 · Review on Airbnb
★★★★★
Beautiful apartment in a fantastic area of the city to escape the busy streets and find a quiet retreat. The space is beautifully designed with thoughtful touches and was extremely comfortable for us with everything we could need during our stay. Roxanne was so lovely, kind and welcoming and very quick to respond to any questions we had. Would recommend and hope to return again!Karin · Toronto, Canada · February 2026 · Review on Airbnb
★★★★
Roxanne was AMAZING! Really helpful with airport drop off / pick up service even though it was Tet and busy she sorted it all out her communication was amaizng! The place was really cool and well designed. Perfect for a few nights you can easily walk to sowm really good spots. We liked the moose and roo - an American restaurant with a big play space for children - it’s a lot more moeny than anywhere else but was well worth it. There is also a park really close that is brilliant! Overall this is a brilliant place to come back to after a busy day!Autumn · February 2026 · Review on Airbnb
★★★★★
Roxanne is super helpful. She responded very quickly to my request with great details. Room is within walking distance to tourist attractions, and well-cleaned. The cleaning lady is super nice and pleasant.Trang · February 2026 · Review on Airbnb
★★★★★
Thank you Roxanne! Beautiful place :)Bella · February 2026 · Review on Airbnb
★★★★★
Great host! The place is newly furnished with cute decorations. 2 big beds spacious for small group or family. Highly recommended!Thao · February 2026 · Review on Airbnb
★★★★★
nice and friendly hostFania · February 2026 · Review on Airbnb
★★★★★
저는 하노이의 여러 곳에서 숙박을 해봤는데 비슷한 가격대중 가장 깨끗했습니다 그리고 인테리어도 예뻤어요 사진과 다른 숙소도 많은데 여긴 사진과 동일해요
그리고 가장 마음에 드는 점은 호스트가 굉장히 친절해요🥰 먼저 요청하지 않아도 필요한게 있는지 자주 확인해주기 때문에 좋았어요
그리고 동네가 올드타운보다 조용하지만 깔끔하고 구경할 곳이 많아서 좋았어요 호수를 산책하는 것도 아주 좋았습니다
체크인때 짐이 많아서 3층까지 가는게 힘들었지만 그것을 잊을정도로 만족한 숙소였어요
다음에도 여기에 오고 싶어요🥰I've stayed in many places in Hanoi, and of those at a similar price this was the cleanest — and the interior was lovely too. Plenty of places don't match their photos; this one looks exactly like them. What I liked most is how kind the host is 🥰 — she checked often whether we needed anything without us having to ask. The neighbourhood is quieter than the Old Quarter, but tidy and with lots to see; the walk around the lake was wonderful. With a lot of luggage, getting up to the 3rd floor at check-in was hard, but I was so happy with the place that I forgot all about it. I'd love to come back next time 🥰
지은 · January 2026 · Review on Airbnb
★★★★★
Little Gem in Hanoi - we really enjoyed staying here. Roxanne is such a lovely host and was helpful and always ready to assist. If you would like close proximity to good restaurants and even the nearby lake or French quarter this is the place for you. 🫶🏼Stephen · Knysna, South Africa · January 2026 · Review on Airbnb
★★★★★
Roxanne is such a great host. She is responsive in all my queries. Also helped in getting us a ride from and to the airport so it's less hassle to my family. She also recommend best spot to go while in Hanoi.
As for the room, it is clean and very homey. It's like your just home but in Vietnam. Though it's a bit tough if you have huge luggage and you need to climb it through the stairs.
But overall room and the host is fantastic. Would surely be back here if we return to Vietnam and will recommend it to my friends visiting Hanoi.Airbnb guest · January 2026 · Review on Airbnb
★★★★★
Such a lovely and helpful host. Any questions I had were answered straight away! Place was as described! Super clean, hot water, smart TV, comfy bed, and really easy check in and out process! Wish I could stay for longer, thank you so much !Lucy · January 2026 · Review on Airbnb
★★★★★
The location is wonderful. There's so much to do in the area. The room was just like the pictures very well decorated. The host was also very pleasant to work with, I highly recommend staying here.Vincent · January 2026 · Review on Airbnb
★★★★★
Nice room, Nice Host , our family love it , Double space make you feel comfortable. Roxanne always ready to help you. location is quite serenity without noisy.Phinyo · January 2026 · Review on Airbnb
★★★★★
Roxanne is such a great host. She is responsive in all my queries. Also helped in getting us a ride from and to the airport so it's less hassle to my family. She also recommend best spot to go while in Hanoi.
As for the room, it is clean and very homey. It's like your just home but in Vietnam. Though it's a bit tough if you have huge luggage and you need to climb it through the stairs.
But overall room and the host is fantastic. Would surely be back here if we return to Vietnam and will recommend it to my friends visiting Hanoi.Carms · January 2026 · Review on Airbnb
★★★★★
My family and I loved the place so much, it was very near to everything, the place was quiet but still in the city side. The host is very friendly and accommodating, I would honestly recommend this place!Miguela Marie · December 2025 · Review on Airbnb
★★★★★
Roxanne has been very reactive, answering few questions we had very promptly.
The accommodation location is central, closed to the lake and to many restaurants.
For the breakfast, you can easily grab a fresh fruit juice from the street.Antoine · December 2025 · Review on Airbnb
★★★★★
Incredible place and Roxanne is a lovely host! Great location, loved all of the amenities. Would absolutely stay here again!Daniela · December 2025 · Review on Airbnb
★★★★★
Chỗ ở tuyệt vời tại trung tâm Hà Nội, thuận tiện đi lại, tiện nghi đầy đủ.A great place to stay in the centre of Hanoi, easy to get around, fully equipped.
Hồng Linh · December 2025 · Review on Airbnb
★★★★★
We had a fantastic stay! The house was beautiful—clean, comfortable, and exactly as pictured. The host was incredibly chill and easygoing, which made the check-in and communication process stress-free. It was a smooth and pleasant experience from start to finish. I would definitely recommend this spot to anyone looking for a relaxing getaway.Nam · December 2025 · Review on Airbnb
★★★★★
Roxanne is a great host and the room is so nice! She really take care us. We'll def comeback.Khanh Nam · November 2025 · Review on Airbnb
★★★★★
I had a wonderful stay at this apartment. It was spotlessly clean, exactly as described in the listing, and very comfortable. The location was perfect, close to the city center, nice cafes, and public transport.
Communication with Roxanne was smooth and quick. They were very friendly, helpful, and gave great local tips. Check-in and check-out were easy.
I would happily stay here again and highly recommend this place to anyone visiting Hanoi.Jenn · November 2025 · Review on Airbnb